Development Systems
We build software to support UAMS’s clinical, academic and research missions with customized, economical solutions that vendors cannot fulfill.
Development Systems
We build, upgrade and support custom applications and systems that grow and change with UAMS’s needs. We also create robotic process automation bots that do repetitive tasks efficiently, freeing up time for people to be productive in other ways.
Request Our Services
Most requests for our services start with a call to the IT Help Desk or ServiceNow. They are available 24 x 7.
- Call the IT Help Desk at (501) 686-8555 or email helpdesk@uams.edu.
- Complete a Request an IT Development Consult form to contact IT Development about a new custom application or increasing efficiency with Robotic Process Automation.
- Share comments or suggestions with IT Development via email links near the bottom of home pages of our custom applications. Email ITDevelopment_DIR@uams.edu for other questions.
Custom Development
We work with users from academic, clinical and enterprise areas across UAMS to define requirements for applications that meet very specific business needs. That means we can save UAMS money and fit our users’ needs better by building software in-house. We can also develop applications as new needs and uses for them evolve.
In addition to maintaining 400+ custom applications, we support implementations of new enterprise software by building interfaces between it and our custom applications. For example, we interface data with Epic, Workday, Bank of America, UKG Pro Workforce Management (formerly Kronos) and many others.
Robotic Process Automation (RPA)
Our RPA work represents an enormous opportunity for UAMS to save money and make better use of people’s time. Our RPAs harness technology to automate repetitive, rule-based tasks within business processes. These processes mimic how people interact with applications and systems.
By streamlining operations with RPAs, we help UAMS reduce costs and free up employees to do more strategic work, increasing productivity. For example, "The Professional Claims department realizes $75,000 in annual efficiencies through robotic process automation."