We implement essential code changes in Epic to ensure UAMS complies with Epic standard maintains peak performance.
We also manage Enterprise SQL and IIS configurations that support UAMS’s growing operational needs.
Cogito Team
Comprised of Clarity and Caboodle database administrators, this team enables data
collection and compilation across UAMS for accurate reporting and analytics.
This team’s work is critical for maintaining data integrity and ensuring that information
is available and reliable for everyone who needs it.
Epic Client Systems Administrators
We oversee applications that interact with the Epic database, including:
BCA
Care Everywhere
Epic Printing
EpicCare Link
Hyperspace Web
Interconnect
MyChart
Web Blob and others
Our focus is ensuring the systems are stable, secure and highly resilient.
Operational Database Administrators
We are responsible for implementing code changes at the level of the Epic database. Our work includes:
Applying code changes and licenses
Maintaining Red Hat Enterprise Linux and its IRIS database to remain in compliance
with Epic requirements
Planning disaster recovery roll processes
Refreshing environments
SQL/IIS Team
Our team includes SQL and IIS administrators who manage a wide range of databases and
web applications across UAMS. We:
Manage transaction logs (TLOGs) and ensure databases don’t accumulate unneeded data (bloat)
Optimize performance
Create stored procedures and web sites
The SQL/IIS team also monitors hundreds of SQL databases and UAMS websites to ensure
uninterrupted service and performance.
