General Visiting Hours
UAMS Medical Center recognizes that visits are good for a patient’s therapy,
and we encourage family members and friends to visit patients. General visiting hours are
10:30 a.m. to 8:30 p.m. unless otherwise specified. Children under 12 years of age are not
allowed above the first floor, except as specified. If you have questions about the number
of visitors permitted or visiting hours, please check with your nurse.Intensive Care
The Medical, Surgical, and Neuro Intensive Care Units are located on the 4th
floor, Unit 4E, of the Harry P. Ward Bed Tower. The intensive care suites are equipped
with state-of-the-art technology and resources that support and enhance our ability to
provide intensive one-on-one patient care to critically ill patients. The ICU Hostess is
available to assist in facilitating communication between patient care staff, patients,
and their family members. The ICU Hostess monitors the ICU Family Waiting Areas to ensure
that family members are comfortable and their needs are being met.
Visiting Hours for these Intensive Care Units are:
9:00 - 11:00 a.m.
2:00 - 4:00 p.m.
8:00 - 10:00 p.m.
These times have been chosen not only to allow the nurses time to assess and care for
the patients, but also to give family members time to eat, rest, and have breaks away from
the hospital. If these times conflict with your work schedule or you have other
commitments, please speak with the nurse; a visiting contract can be designed to meet your
needs.
We ask that visitors be limited to two people at a time. Visitors will not be allowed
in during procedures, nursing report, or during an emergency situation. Children under the
age of fourteen may visit only after consulting with the nurse and physician. It is in
your children’s best interest to not bring them to the hospital. (Refer to the Child
Care section of this booklet for information on our drop-in child care program.)
Critical Care/Cardiovascular Intensive Care (CCU/CVICU):
This unit is located on the 6th floor, Unit 6B. A maximum of two family members may be
in the room at a time. Visiting times are for 10 minutes at:
9:00 - 11:00 a.m.
2:00 - 4:00 p.m.
8:00 - 10:00 p.m.
Intensive Care Nursery (ICN):
Observes general visiting hours.
Labor and Delivery:
Observes general visiting hours.
Parking
Visitor parking is available on the top level of the parking deck. A small hourly
or daily fee is assessed. If a long stay is anticipated, you can purchase a seven day pass
for $9. Ask the booth attendant on the deck for an application. You may also park at the
War Memorial Stadium lot and ride the UAMS shuttle bus to the hospital at no charge.
Nearby Lodging
Ask your Registration person for the "Guide to Nearby Lodging." It will
be helpful for your family and visitors in choosing a place to stay during your
hospitalization. Several hotels in the area also have suites specifically set up to meet
the needs of patient families. For more information, ask the Information Desk or Central
Registration Area.
Gift Shop:
The gift shop, located near the main lobby of University Hospital, is open 9:30
a.m. to 7:00 p.m., Monday through Thursday and 9:30 a.m. to 3:45 p.m. on Friday. Items for
sale include: cards, candy, T-shirts, magazines and novelties.
Information Desk
For your convenience there are two information desks in University Hospital. One
is located in the lobby of Ward Tower and the other on the first floor of central hospital
near the main elevators. It is manned from 6:30 a.m. until 8:30 p.m., Monday through
Friday and from 7:30 a.m. until 8:30 p.m. on weekends and holidays. The hospitality staff
is there to assist visitors with questions such as patient room numbers, location of
hospital departments or clinics, blood bank, etc.
Dining Facilities
CAFETERIA
Located on the ground floor of the hospital, the cafeteria is primarily
open from 6 a.m. to 8 p.m., but is closed from 10:00-10:45 a.m. and
3:30 - 4:30 p.m. daily. Meals are served as follows:
Breakfast
6:30 a.m. to 9:30 a.m.
Lunch 10:45 a.m. to 2 p.m.
(Hot entree/Deli)
Grill 10:45 a.m. to 8 p.m.
(Chick-Fil-A/Salad Bar)
Dinner 4:30 p.m. to 8 p.m.
(Hot entree/Deli)
Please
note closed times for the hospital cafeteria: 10:00
- 10:45 a.m. and 3:30 - 4:30 p.m.
GOURMET BEAN
Located on the first floor of the hospital, the "Bean" offers coffee,
sandwiches, and pastries.
Hours are:
6:30 a.m. to 4:00 p.m.
11:00 p.m. to 1:00 a.m.
VENDING MACHINES
A vending area is open 24 hours a day on the ground floor of the hospital, near the
cafeteria.
Volunteer Opportunities
During your stay at our hospital, you may meet people wearing teal smocks. This
special group of people volunteer their time and talents to UAMS Medical Center, truly
making a difference in the lives of our patients and guests. There is a place for everyone
who wishes to volunteer at UAMS. In fact, we have a job or a need to fit everyone’s
skills and interests. If you’re interested in learning more about volunteer
opportunities at UAMS Medical Center, please call our Office of Volunteers at 686-5656.
Banking
Automatic teller machines located near the main lobby are available for the
customers of Nationsbank, First Commercial Bank, and other banking network users. A
Superior Federal ATM is located on the ground floor of the hospital near the cafeteria.
An Arvest Bank ATM is located on the bridge to the Outpatient Center, ACRC
and other areas on campus which connects to the first floor of University
Hospital.
Pastoral Care
Our Pastoral Care office hours are from 8 a.m. to 4:30 p.m., Monday through
Friday. A chaplain is on call 24 hours a day. Ask your nurse to call the chaplain or,
during office hours, you may call 65410. A non-denominational chapel for meditation and
prayer is available on the first floor of the Ward Tower. Your personal pastor is also
welcome to visit during your stay.
Special Services
Interpreters
Interpreters for non-English-speaking and hearing-impaired patients are available
by contacting your nurse.
Services for Hearing-Impaired Patients
Alerting systems and telephone amplifiers are available through our Audiology
Program for use in patient rooms at no cost to the patients. A Television Closed
Captioning Device may also be placed, at no charge, in a hearing impaired patient’s
room (subject to availability). Your nursing supervisor can arrange for the use of these
services as well as a TDD telephone.
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