Mail Processing Center
|Robert M. Starks, Jr.
||Mail Services Assistant
|Sam Wesley, Jr.
||Computer Support Technician
The Mail Processing Center is currently located in Room G900 on the ground floor of the Central Building.
The Mail Processing Center's mission at UAMS is to serve as representative of
the campus for the United States Postal service. We endeavor to provide
courteous, efficient and the cost effective service to the patients, students,
faculty and staff of the University.
We are a subdepartment of UAMS Supply Chain Management.
The UAMS Mail Processing Center exists to handle and process all incoming mail, prepare outgoing mail
for the U.S. Postal Service, provide mail services within the campus, and to generally support the hospital
and campus for all their mailing needs. This department is also responsible for maintaining all U.S. Postal
regulations and providing postal information to campus personnel.
Collection and Delivery
Our drivers collected and deliver mail to the local U.S. Post Office twice daily, Monday through Friday.
These delivery times are 7:30 AM and 4:30 PM. An additionl pick-up from the U.S. Postal Service is scheduled
at 3:00 PM on these days. Our policy is that all first class mail received in the mail center by 4:00 PM will
be sent out and postmarked that day.
The UAMS mail center processes roughly 25,000 pieces of mail daily. The incoming mail is sorted by slot
number and placed in the departmental mail boxes with the exception of express mail, certified mail, and
similar special deliveries.
Express Mail is an overnight service provided by the United States Postal Service. Incoming express pieces
are signed for and entered into a log, effort is then made to contact the addressee for immediate pickup.
If the piece is not picked up within 24 hours, the express mail will be treated as regular first-class mail.
Our office has all the necessary paperwork to send outgoing express mail and our staff will be on hand to
assist you in filling out the paperwork if necessary. Most Express mail will be delivered by the U.S. Postal
Service the next day, some areas may require additional time. You may contact our offices for more information
on delivery schedules for express mail. Any outgoing Express mail needs to be in the UAMS Mail processing
center by 2:00 PM in order to meet the delivery criteria of the U.S. Post office.
Certified, registered, insured, and other accountable mail requiring a signature is signed for and logged by
a Mail Processing employee. Notice of the article is then placed in the proper departmental mail box and the
article is held for a signature from a departmental employee. If the piece is not picked up within 24 hours,
the accountable mail piece will be treated as regular first-class mail. Our office has all the necessary paperwork
to send insured, certified, and registered mail. The cost of these varies depending on the service required
and the weight of the mail piece.
Boxes and Packages
U.S.P.S. and UPS boxes and packages that will not fit within the departmental mail boxes are set aside in the
mail room and notice of the package is placed within the mail slot indicating a package to be picked up.
Individuals wishing to mail boxes and packages can do so at our office. The cost of mailing the package
will depend on the weight and if the package is to be sent first-class of parcel post.
Mail Processing Center