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Mail Processing Center

Contacts

Name Title Phone
Robert M. Starks, Jr. Mailroom Manager 501-686-5517
George Parker Mail Services Assistant 501-686-5517
Horace Conley Administrative Specialist 501-686-6122
Charles Easterwood Computer Operator 501-686-5517
Johnny Vanderbilt Computer Operator 501-686-7450
Sam Wesley, Jr. Computer Support Technician 501-686-5517

Location

The Mail Processing Center is currently located in Room G900 on the ground floor of the Central Building.

Mission

The Mail Processing Center's mission at UAMS is to serve as representative of the campus for the United States Postal service. We endeavor to provide courteous, efficient and the cost effective service to the patients, students, faculty and staff of the University.

We are a subdepartment of UAMS Supply Chain Management.

Function

The UAMS Mail Processing Center exists to handle and process all incoming mail, prepare outgoing mail for the U.S. Postal Service, provide mail services within the campus, and to generally support the hospital and campus for all their mailing needs. This department is also responsible for maintaining all U.S. Postal regulations and providing postal information to campus personnel.

Collection and Delivery

Our drivers collected and deliver mail to the local U.S. Post Office twice daily, Monday through Friday. These delivery times are 7:30 AM and 4:30 PM. An additionl pick-up from the U.S. Postal Service is scheduled at 3:00 PM on these days. Our policy is that all first class mail received in the mail center by 4:00 PM will be sent out and postmarked that day.

The UAMS mail center processes roughly 25,000 pieces of mail daily. The incoming mail is sorted by slot number and placed in the departmental mail boxes with the exception of express mail, certified mail, and similar special deliveries.

Express Mail

Express Mail is an overnight service provided by the United States Postal Service. Incoming express pieces are signed for and entered into a log, effort is then made to contact the addressee for immediate pickup. If the piece is not picked up within 24 hours, the express mail will be treated as regular first-class mail. Our office has all the necessary paperwork to send outgoing express mail and our staff will be on hand to assist you in filling out the paperwork if necessary. Most Express mail will be delivered by the U.S. Postal Service the next day, some areas may require additional time. You may contact our offices for more information on delivery schedules for express mail. Any outgoing Express mail needs to be in the UAMS Mail processing center by 2:00 PM in order to meet the delivery criteria of the U.S. Post office.

Certified Mail

Certified, registered, insured, and other accountable mail requiring a signature is signed for and logged by a Mail Processing employee. Notice of the article is then placed in the proper departmental mail box and the article is held for a signature from a departmental employee. If the piece is not picked up within 24 hours, the accountable mail piece will be treated as regular first-class mail. Our office has all the necessary paperwork to send insured, certified, and registered mail. The cost of these varies depending on the service required and the weight of the mail piece.

Boxes and Packages

U.S.P.S. and UPS boxes and packages that will not fit within the departmental mail boxes are set aside in the mail room and notice of the package is placed within the mail slot indicating a package to be picked up. Individuals wishing to mail boxes and packages can do so at our office. The cost of mailing the package will depend on the weight and if the package is to be sent first-class of parcel post.


Robert Starks
General Manager
Mail Processing Center