Frequently Asked Questions
2. What is our
3. Where do I fax
didn't I get my stock order on my delivery day?
carry a certain item in the warehouse catalog?
How do I
find an item in the warehouse catalog?
the difference between the satellites and the Distribution Center?
Who do I
contact regarding general questions related to compressed gas-in-cylinders such
as: ordering, delivery, establishing accounts, rectifying discrepancies?
How do I get catalogs?
How do I send an outgoing
shipment using ground transportation?
is the process for returning "stock" items to the Distribution Center?
12. What is the process for returning "non-stock" items to the vendor through
vendor I ordered from said Distribution received the item; why haven't I received it?
you receive this PO for me?
If a PO has not been
received, when should we expect it to come in?
16. If an item was zeroed out
on my order, when will I receive it?
When are we expecting
product that the DC is currently out of?
Do you have any boxes
that we could have?
19. How does a department
request that a material be stocked in the Distribution Center warehouse?