THe GUIDE TO PATieNT ACCESS EDUCATION

NEW EMPLOYEE TRAINING FOR PATIENT ACCESS PERSONNEL
All new employees will only be granted Registration Workstation security after completing the following sequence of classes:

1. Registration Workstation

2. Pathways Healthcare Scheduling (PHS)

3. Revenue Cycle Management (RCM)

4. Click here for a complete listing of patient access courses.

Again, security will be granted after the successful completion of all three classes which is a total of 6 consecutive workdays for a new employee. The dates for the courses are listed on the Training Tracker website. If the new employee uses Medipac instead of Registration Workstation, please contact the Revenue Integrity Specialist Team to ensure that the appropriate training schedule is achieved for the employee.

The following courses are offered by the RIST Team:

Pathways Healthcare Scheduling (PHS) is a comprehensive scheduling system designed to meet the appointment scheduling needs of UAMS by helping access staff efficiently schedule patient appointments and other required resources.  The system allows users to manage appointments with the advantage of Windows functionality such as: toolbars, menu bars, tabs, right mouse button functionality, and drag-and-drop scheduling.  Pathways Healthcare Scheduling can recognize schedule conflicts and available times using color coding, and access information using tabbed windows.  This program will accommodate patients, optimize resources, and speed work flow throughout our facility.   

Revenue Cycle Management (RCM) is a comprehensive education program for patient access and claims management staff at UAMS. The classes are facilitated by the Revenue Integrity Specialist Team (RIST) and mandatory for all patient access personnel.

Training dates and times are now available for for all access personnel that perform registration and/or scheduling functions.  You may register at https://secure.uams.edu/TrainingTracker/frmEnrollInClass.aspx.  For more information about  or questions regarding training, please contact RIST at 686-5102 or revenueintegrityspecialist-admissions@uams.edu  

We look forward to working with you!