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Below is a list of Frequently Asked Questions designed to assist faculty members of the University of Arkansas for Medical Sciences. If you do not find what you are looking for, please submit your own question. You will need Adobe Reader to view the below files. Download Adobe Reader for free here.

• Students in need of assistance with Blackboard please contact the UAMS help desk at 501-686-8555.
• Students with technical issues regarding Wimba Classroom contact Wimba support at 1-866-350-4978.
• Faculty members needing assistance with Blackboard please contact David Dubriske at 501-296-1087 or email blackboardhelp@uams.edu.
• Faculty members with questions about Wimba Classroom or Voice please contact Keith Freeman at 501-686-8972 or email wimbahelp@uams.edu.
  

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• How do I request a Blackboard 8.0 course?

• How do I access my Blackboard 8.0 course?

• How do I import content into my course?

• How do I import grades into my course?

• How do I enroll a student?

• How do I find the gradebook?

• Is the Student view a "true" Student view?

• What are these 3 tabs at the top?

Please be sure and run the Setup Wizard prior to entering the class.

• The Application Sharing Box won't display

• Others cannot hear me speak into my microphone

• Others cannot see my webcam video.

• How do I get access to Wimba?

• Is there any training available?

• My student's can't access the archive.

• The audio and slides aren't synched when viewing an archive.

• The archive doesn't show my first slide.

• I pushed out a website to the content frame and my entire interface disappeared.

• Can I upload video into a Wimba Classroom?

• Can I create a poll in Wimba Classroom?

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University of Arkansas for Medical Sciences
4301 W. Markham St., #595
Little Rock, AR 72205

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