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Blackboard Collaborate Support
Faculty members needing assistance with Blackboard Collaborate, please email CollaborateHelp@uams.edu.
Click the next to a topic header to expand it for more support files. You can also expand them all with one click by clicking the Expand All link.
| Key |
| PDF - Blackboard Collaborate PDF |
| Archive - Blackboard Collaborate Archive |
| HTML - Blackboard Collaborate HTML page |
| Mobile - Blackboard Collaborate Mobile HTML page |
| UAMS - UAMS Specific Step-By-Step PDF |
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Getting Started 
- Online Training

- Minimum System Requirements PDF
- Check your computer to see if it meets the minimum system requirements HTML
- Supported Browsers UAMS
- IMPORTANT! Do not use Internet Explorer 8 or below! Certain features in the Blackboard Collaborate Building Block will not function properly or not work at all. Blackboard's recomended browser is Internet Explore 9 but due to the fact that other programs that UAMS use may not work with IE9, we suggest Mozilla Firefox or Google Chrome.
- Test your connection, settings, and configure your auido in the Collaborate Configuration Room.
- Setting Your Proxy Configuration UAMS
- Supported Applications and File Types UAMS
- Bb Collaborate Platform Overview Archive(3:34)
- Getting Started for Moderators PDF
- Overview for Moderators Archive(9:53)
Building Block 
- Introducing Bb Collaborate's Integration with Blackboard Learn Archive(6:59)
- Bb Collaborate's Building Block Users Guide PDF
- Creating a Basic Session UAMS PDF
- Adding a Session/Recroding to a Content Area UAMS
- Adding the Collaborate List page to the Course Menu UAMS
Interface 
- Interface Overview UAMS
- Introduction to the Participants Panel PDF
- Using the Audio & Video Panel PDF
- Using Chat PDF
- Using the White board PDF
- Introduction to the Whiteboard Archive(5:37)
- Using Application Sharing PDF
- Introduction to Application Sharing Archive(3:49)
- Using Web Tour PDF
- Introduction to Web Tour Archive(2:37)
Recordings 
- Getting Started with Recordings PDF
- App Share Quickstep for Lecture Capture UAMS
- Recording and Archiving Features Overview Archive(2:49)
Session Tools 
- App Share Quickstep for Lecture Capture UAMS
- Sharing Content Archive(3:04)
- Audio Setup Wizard PDF
- Loading a PowerPoint File PDF
- Getting Session Connection Information UAMS
- Using the Polling Feature Wizard PDF
- Accessibility Archive(5:59)
- This session is closed-captioned. To open the captioning window in the demo, click the “cc” icon at the top of the “Audio & Video” panel.
Mobile Web Conferencing 
- Mobile (Android) Session Management Tips for Moderators PDF
- Mobile (iOS) Session Management Tips for Moderators PDF
- Getting Started with Mobile (Android) Quick Reference Guide PDF
- Mobile for Android Participant User's Guide PDF Mobile
- Getting Started with Mobile (iOS) Quick Reference Guide PDF
- Mobile for iOS Participant User's Guide HTML PDF Mobile
Plan/Publish 
- Download Bb Collaborate Plan html
- Introduction to Bb Collaborate Plan Archive(5:55)
- Bb Collaborate Plan Installation and Registration Guide PDF
- Bb Collaborate Plan User's Guide PDF
- Introduction to Bb Collaborate Publish Archive(3:25)
- Download Bb Collaborate Publish HTML
- Bb Collaborate Publish Installation and User's Guide PDF
Moderator User Guides 
- Introduction to Bb Collaborate Plan Archive(5:55)
- Introduction to Bb Collaborate Publish Archive(3:25)
- Getting Started for Moderators Quick Reference Guide PDF
- Essentials for Moderators HTML PDF
- Moderator's Guide HTML PDF
- Accessibility Guide for Moderators HTML PDF
Participant Tools 
- Essentials for Participants HTML
- Participant's Guide HTML
- Accessibility Guide for Participants HTML PDF
- Getting Started for Participants Quick Reference Guide PDF
- Participant Orientation recording
- Getting Started with Mobile (Android) Quick Reference Guide PDF
- Mobile for Android User's Guide PDF Mobile
- Getting Started with Mobile (iOS) Quick Reference Guide PDF
- Mobile for iOS User's Guide HTML Mobile PDF
If you have questions or comments about this page please
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Office of Educational Development, eLearning
University of Arkansas for Medical Sciences
4301 W. Markham St., #595
Little Rock, AR 72205
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