UAMS Junk Mail System

Configuration Instructions

All UAMS email users are automatically subscribed to the UAMS Junk Mail system. The "Corporate Default" is set so that the program scans for spam and sends out a "Junk Box Summary" once a day. 

The settings below are the default settings for the Junk Mail system.  If you do not change your settings, they will be set as shown below:

If you wish to "opt-out", raise or lower the anti-spam system’s aggressiveness at determining SPAM messages, or change how SPAM is handled (getting a Junk Box Summary, frequency of summary, no summary), you will need to login and make that change manually.

If you wish to opt-out of the anti-spam system, follow these instructions: (Your mail will not be analyzed for spam.)

1. Using a web browser, go to http://junkmail.uams.edu
2. Login with your UAMS domain email UserID and password.
3. Click on Settings (upper right).
4. If you want to make changes to the default settings, uncheck the box marked "Adhere to Corporate Defaults," make your changes and click "Apply Changes."

If you wish to make changes to the "Junk Box Summary", follow these instructions:

1. From the Settings page, click on the link for "Junk Box Summary" (on the left of page under "Spam Management").
2. Uncheck the box marked "Adhere to Corporate Defaults".
3. Using the drop down boxes, select the options for the frequency, time of day, and day of week that you want to receive digests of your blocked junk email. Next to "Include in Summary," you can choose to receive a summary of "All Junk Messages" or "Only Suspicious Messages (Hide Definite Junk)". Choose one and click Apply Changes.
4. Your Junk Box Summary will be sent to your Outlook email account and will give you the opportunity to unjunk legitimate mail so that it will be delivered to your inbox. The sender will then be added to your Allowed List so their emails are never blocked.
   
   

If you wish to change the aggressiveness at determining a Junk Mail message, follow these instructions:

1. Click on Anti-Spam Techniques (at top).
2. Under "Anti-Spam Techniques" (at left), click the link for "Anti-Spam Aggressiveness". Uncheck the box marked "Adhere to Corporate Defaults".
3. You may choose “Mild, Medium, or Strong" for blocking various types of content. If you make changes, be sure to click on Apply Changes.

To add email addresses to your "Allowed" or "Blocked" lists, do the following:

1. From the Anti-Spam Techniques page, click on "People", "Companies" or "Lists".
2. Add the addresses to either the Allowed or Blocked lists.

When you are finished making all of your changes, click Apply Changes and then Sign Off (upper left).

Frequently Asked Questions

1. What is the UAMS Junk Mail System? 

The UAMS Junk Mail system is an anti-spam system that is on the campus mail server. It intercepts email as it enters the server and blocks it according to preset rules, i.e. Spam, Likely Spam, Fraud, Virus. You have the ability to change these rules or opt out of having your junk mail blocked altogether. This system works in addition to your Outlook Junk Mail filter.

2. Am I required to use the Junk Mail system?

Everyone is protected by the junk mail system, but you do have the option to turn off this protection.

3. How do I opt out of (turn off) junk mail filtering for my mailbox?

Login to the Junk Mail system http://junkmail.uams.edu and click Settings. Uncheck adhere to corporate defaults. Check Spam filtering off both for spam and likely spam. Click apply settings.

4. My friend's e-mail keeps getting blocked. What can I do to make sure that mail gets through to me? Will I get false positive?

When you "unjunk" messages in the Junk Mail summary, the sender of the message will automatically be added to your Allowed lists. (white list)

You may also add that person to your "Allowed" persons list manually. After logging in click Anti-Spam Techniques. Click "People" on the left hand side of the screen. You can allow or block e-mail addresses. These same directions apply for both "Companies and Lists".

5. Can I change settings from off campus?

You may change all of your settings off-campus by going to the web page: http://junkmail.uams.edu.

6.  How do I strengthen/weaken my rules for blocking Junk Mail?

You may control the system's Junk Mail aggressiveness on your email.  Login to the the system at http://junkmail.uams.edu "Anti-Spam Techniques”, then click “Rules and Collaborative”.

7. Can I send mail that should have been blocked (Bad Mail) or mail that should not have been blocked (Good Mail) to the system so that it can be updated?

Yes.  If  you get mail that should have been blocked, you may send it to "Junk - Bad Mail" from the Outlook global list.  You may also send mail that should not have been blocked to "Junk - Good Mail" from the global list. 

The system will analyze your Junk Mail submissions and will update the Junk Mail filtering engine accordingly.  This system will NOT block an email based on one email submission. There must be multiple submissions of the same email before it will be considered for addition to the Junk Mail filter.