CAHME, the accrediting body for healthcare management education programs,
requires that program graduates demonstrate competence in 19 content areas,
and 3 practice relevant domains. After the review of several competency
models and course materials, the MHSA faculty developed a list of 71 program
specific competencies which students are to master by the time of
graduation.
The competencies are listed by CAHME content area below:
Population health and health status
Create a health status profile of a population
in a market area using available data sources
Create a profile of health disparities for a
population in a market service area
Analyze interactions between the subsystems of a
health system using a systems framework
Use epidemiological principles to assess the
disease burden in a population
Describe the impact of health knowledge, risk
behaviors and lifestyle on health status
Health Policy formulation, implementation & evaluation
Describe the formulation, implementation and
evaluation components of the policy development process
Analyze the influence of major internal and
external stakeholders of a healthcare organization
Evaluate strategies to achieve strategic
collaborations with internal and external stakeholders
Assess the social, economic, political and
ethical impact of a health policy
Organizational development/ organizational behavior theory and
application
Discuss key organizational behavior theories,
challenges and strategies in a healthcare organization
Formulate a motivation strategy for a healthcare
organization
Management and Structural Analysis of healthcare organizations,
including evaluation, and redesign
Describe the basic management functions and
processes in a health care organization
Describe the various types of healthcare
organizations involved in the delivery, financing and regulation of
healthcare services
Discuss key management issues and approaches to
designing and restructuring a healthcare organization
Assess the performance of a healthcare
organization
Operations assessment and improvement
Use qualitative and quantitative tools to define
clinical and administrative operational problems
Apply decision tools to implement solutions to
clinical and administrative operational problems
Management of human resources and health professionals
Discuss the major human resources legal,
regulatory and ethical issues associated with hiring, employing and
terminating employees
Create a human resource audit, including job
analysis, recruitment, selection, compensation and benefits, labor
relations, and training and development with recommendations for
improving a healthcare organization
Information systems management and assessment
Describe the components of an information system
for a healthcare organization
Describe the features and benefits of an
electronic health records system
Discuss the security and confidentiality of a
health information system
Plan the purchase and implementation of an IT
system for a healthcare organization
Legal Principles development, application, and assessment
Discuss the requirements and impact of
regulations such as HIPAA, Stark and antitrust laws on the operation of
a healthcare organization
Discuss the legal issues of negligence,
liability, tort, malpractice and contracts applied to the management of
a healthcare organization.
Discuss the fiduciary and compliance
responsibilities of a governing Board
Governance-structures, roles, responsibilities, and alignment to
leadership
Describe the structure and roles of governing
boards in health care organizations
Describe the roles of a CEO in a healthcare
organization
Analyze the executive structure of a healthcare
organization in the context of its mission, vision and strategies.
Leadership-visioning, change management, and team development
Articulate a personal philosophy and approach to
leadership
Assess the performance of a leader of a health
care organization or system
Construct a mission, vision and set of goals for
a healthcare organization
Assess methods to achieve effective
organizational change in a healthcare organization
Explain the effective composition, development
and performance of teams in a healthcare organization
Written, Verbal and Interpersonal Communications Skills
Demonstrate the ability to construct a well
written paper defining a management or policy approach
Demonstrate the ability to construct and present
an electronic media supported oral presentation on a health related
topic
Apply effective listening skills
Demonstrate cultural sensitivity in all
communications
Describe a process to achieve a win-win
negotiation
Statistical application and analysis
Use basic statistical methods to evaluate
patterns and trends in a data set for a healthcare organization
Use computer based statistical packages to
analyze a data set for a healthcare organization
Demonstrate the application of appropriate
statistical tools and interpretation of results
Constructing and managing databases
Economic analysis and application to business decision making
Describe applications of economic concepts such
as supply, demand, elasticity, efficiency, productivity and economies
of scale to the management of healthcare organizations
Describe the economic interactions between
cost, access and quality in a healthcare delivery system
Describe the impact of health insurance on
demand for health services
Apply cost benefit analysis
Market analysis, research and assessment
Construct a market assessment of competitive
market share and strategic positions using available data sources
Develop a marketing plan
Financial analysis and management
Analyze the financial performance of a
healthcare organization based on an assessment of their financial
statements
Utilize strategic financial planning
methodologies for a healthcare organization
Understand the time value of money, how it
impacts the risk-return tradeoff, and its role in investment decisions
and capital budgeting.
Understand the budgeting process, develop an
operating budget and evaluate variances
Business and clinical ethical decision making
Understand ethical principles in the management
of a healthcare organization
Apply ethical principles to an ethical dilemma
in a healthcare organization
Strategy formulation and implementation
Analyze the relevant health and medical
environment for a health care organization including competitor analysis
and internal organizational analysis
Discuss business strategies and methods to
select alternatives
Develop a business plan
Quality assessment for patient care improvement
Assess the clinical and service performance of
a health care organization using a common set of publicly collected and
reported indicators
Discuss a quality improvement strategy using
available quality improvement tools
Professional skills development
Understand and assess personal level of
emotional intelligence
Understand the components of a career and skills
development plan
Understand the ethical requirements of a
healthcare professional association
Critical thinking and problem solving skills in applied experiential
settings
Assess interactions and relationships creating a
problem or opportunity
Ask targeted questions about the problem or
opportunity
Create and evaluate alternative strategies to
solve a problem or achieve an opportunity
Integrative experience
Create a business plan for a new product or
service for a healthcare organization
Participate in a summer residency or Healthcare
Management experience
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