UAMS ADMINISTRATIVE GUIDE

NUMBER: 7.1.07
DATE: 09/29/99
REVISION: 07/19/2006

SECTION:	INFORMATION TECHNOLOGY
AREA:	GENERAL
SUBJECT:	NEW PROJECT ENHANCEMENT REQUESTS

SCOPE

UAMS Workforce

POLICY

The purpose of this policy is to notify departments within the University of Arkansas for Medical Sciences (UAMS) of the established procedures to be followed when requesting new projects (i.e. new reports, new processes, new downloads, etc.) or enhancements to existing projects (i.e. changes to reports, screens, downloads, etc.).

PROCEDURE

Requests for enhancement or new projects should be submitted using the Information Systems Project Request form, located on the UAMS Intranet. Using Internet Explorer 5.1 or above, you may find the form at: http://intranet.uams.edu/itprojectrequest/ . The request must be made by personnel at management level or above or designated as a requestor by a manager or above.

1. All fields in RED are required fields: requester, department, system/application, etc. To ensure prompt response, please include phone number and a requested completion date.
2. All requests will be reviewed and prioritized at the IT Team meeting (two times a month). If the request is an emergency, indicate in the work description area of form and the request will be escalated for immediate approval.

If you do not have Internet Explorer or experience difficulty with your request, please contact the UAMS IT Technical Support Center at 686-8555.

All programming modifications, system enhancements, new/modified reports, file updates, upgrades, and file downloads MUST be tested prior to being placed into production. Test and implementation dates will be coordinated will all parties.