UAMS ADMINISTRATIVE GUIDE

NUMBER: 3.1.03
DATE: 07/02/90
REVISION:

SECTION: ADMINISTRATION
AREA: GENERAL ADMINISTRATION
SUBJECT: TELEPHONE USE POLICY

PURPOSE

Due to the large number of daily incoming and outgoing telephone calls that are made in the regular course of business for the University of Arkansas for Medical Sciences (UAMS), it is essential that the use of telephone calls for personal matters be restricted, except in the case of emergency situations. The purpose of this policy is to inform departments of the basic procedures regarding the use of UAMS telephones.

PROCEDURES

  1. Each day the UAMS switchboard and the various departments receive numerous calls, many of which are of a critical nature. For this reason, incoming or outgoing personal telephone calls, other than those calls designated to be an emergency, are not permitted on UAMS business telephones. Public pay telephones are located throughout the hospital and are to be utilized when a telephone call is of a personal nature.
  2. In the case of an emergency call to the UAMS Office of Human Resources, a message will be taken and communicated to the employee.
  3. Under no circumstances are personal long-distance telephone calls to be made on UAMS telephones or charged to the University, regardless if reimbursement is intended. Neither is the University WATTS line to be used for personal calls.