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Medical Interpreter Training Program
Beyond Communication Limits (BCL) and UAMS Practical Skills Course (PSC):
a basic training for Medical
Interpreters provided by UAMS Regional Programs
BCL & PSC is a 48-hour course for
interpreters of any non-English language. This is not a language course;
however, it does require a mandatory working languages assessment and a proof of
medical terminology mastery.
The goal of this course is to master the art of
medical interpreting. It hones the ability to listen, understand, and convey the
verbal message accurately and completely. Participants learn different modes of
interpretation; study how to manage the flow of communication, and learn the
dynamics of the three-way medical interview.
The course employs participatory
training techniques in an active learning environment at the UAMS Clinical
Skills Center. Course time includes devoting a large amount of time to the
responsibility of the interpreter; as well as role-playing, group discussions
and practicing medical interpreting.
A unique aspect of this course is its
treatment of culture as an integral part of communication, and therefore, an
important aspect of the interpreter's work. The interpreter's cultural
competency is a crucial part of communication in a health care setting.
The
purpose of the course is to contribute to better health outcomes. This is
accomplished by training and certifying medical interpreters to help eliminate
health disparities by building linguistic and cultural capacity; enhancing
communication between providers and their diverse patients; improving
organizational support for culturally and linguistic appropriate services
(CLAS); increasing providers' and patients' satisfaction; and reducing legal
risks.
Using trained CLAS interpreters rather than family members and friends
insures confidentiality, prevents conflict of interest, and assures the correct
interpretation of medical terms. While many problems can result from using adult
family members and friends as interpreters, additional problems arise when the
interpreter is a minor. There is a greater potential for harm when providers use
children to interpret in highly sensitive medical settings.
For more information about the program, please
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TECHNICAL ASSISTANCE
If you are experiencing technical problems with any of the
Regional Program sites, or see an error, please contact our support
center at 1-800-547-8680. Please record any error messages with the name of the
page, date you saw the error, and a description of the error. You may also email
technical problems by to send a detailed email message.
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