UAMS ADMINISTRATIVE GUIDE

NUMBER: 7.2.09
DATE: 8/22/00
REVISION:

PURPOSE

The purpose of this policy is to notify departments within the University of Arkansas for Medical Sciences (UAMS) of the capability of exchange e-mail site messages. Site messaging is a tool used for campus e-mail alerts and notifications that are directed to the entire campus or a select group (i.e. Department Heads, Business Managers). These notifications are restricted, may be sent only by the e-mail administrator and must have prior approval before delivery of the site message is transmitted by exchange.

PROCEDURE

1. The party requesting an e-mail site message should contact the UAMS Computer Help Desk by calling 686-8555 or sending an e-mail message to ‘HELP DESK CIS’.
2. Help desk logs the call and assigns call to Server Support
3. Server Support group will contact requesting party for verification of message and targeted individuals.
4. Server Support Manager will approve or escalate approval of final site message.

NOTE: Message to be sent must be received by the UAMS Computer Help Desk no later than two days prior to the Event.